This FAQ tells you how to install TurboTax CD/Download: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-install-turbotax-for-the-current-tax-year-after-i-download-it-from-the-internet/00/873710
If you would like to request a refund, please use the form on this FAQ to do so: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559
My data is not completed in the summery and for some reason I am getting a refund larger than my income.
@Dapar The refund/amount owing is only an estimate until you have entered all your data.
If you are still seeing a refund that is too large after entering all your info, then go back and check that you have entered everything correctly. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.