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    Find CRA error Netfile information >> HERE!
    carter41
    New Member

    Download is blocked by virus scan. How can I download?

     
    posted
    ‎April 1, 2025 1:57 PM
    last updated ‎April 01, 2025 1:57 PM
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    1 Reply
    TurboTaxAniqua
    Moderator
    Moderator

    Download is blocked by virus scan. How can I download?

    For installation issues, make sure you are following these points: 

     

    You have the administrator rights on the profile you are installing TurboTax on 

    You are not trying to install on a cloud 

    Turn off your antivirus software and Windows Defender, before installation 

    Refer to What are the Windows requirements for TurboTax Desktop? 

     

    If the error persists, we suggest you contact our product support by phone. 

     

    Thank you for choosing TurboTax.

     

     

     

    ‎April 2, 2025 8:10 AM
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