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Downloaded to a PC I don't have admin rights to install on. Logged into my Turbo Tax account from another PC and don't see license for download. How to access license?

 
2 Replies
kim-n
Returning Member

Downloaded to a PC I don't have admin rights to install on. Logged into my Turbo Tax account from another PC and don't see license for download. How to access license?

Hi there, 

So sorry that you're experiencing difficulties. 

 

Please try downloading the product onto the PC where you do have admin rights to install, then try signing in again. 

Please let me know if you continue to experience any issues. 

Thank you!
Kim

 

TaxGuy_M
Returning Member

Downloaded to a PC I don't have admin rights to install on. Logged into my Turbo Tax account from another PC and don't see license for download. How to access license?

Hi @user563805251 ,

Thanks for the question, could you please check the below link and see if it helps : 
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/install-products/understand...