As per the Canada Revenue Agency(CRA), If this is your first time filing then you are not eligible to use Netfile and you will have to print & mail your return.
If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.
*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.
This Canada Revenue Agency (CRA) webpage has a list of where you can mail your return: Where to mail your paper T1 return
Please refer to this CRA link for more detail: File your taxes online: Understand NETFILE
Thank you for choosing TurboTax.
Sign In
Canada (English)
EN
