Why do I need to pay for a service I thought was free all along?

[Shane27]

TurboTax Free is for simple returns and covers many common tax situations, including:

• Employment income
• Pension income
• Other employment income, such as tips
• RRSP contributions
• Child care expenses
• COVID-19 benefits and repayments
• Unemployment (EI) and social assistance
• Worker’s compensation
• Disability amount
• Worker’s benefit
• Amount for eligible/infirm dependents
• Tuition, scholarships, bursaries, grants, and student loan interest
• Caregiver tax credit
• Disability transfer
• Home accessibility tax credit
• Tax on RESPs and RDSPs
• Tax installment payments
• Age amount

Income, credits, and deductions not listed above aren’t covered by TurboTax Free this year. Visit our online tax software page to see the available options for more complex returns.

If you’re 25 or younger, file your 2021 tax return for free using any TurboTax Online product.

For more information, please see this TurboTax FAQ: Who can file for free using TurboTax? 

Thank you for choosing TurboTax.