The T4 Provincial Parental Insurance Plan premiums paid from Box 55 of the T4 slip was not included in Box I of the Relevé 1 slip. How can this be corrected?

There is a bug in turbotax software. The T4 Provincial Parental Insurance Plan premiums paid from Box 55 of the T4 slip was not copied from the T4 and pasted in Box I of your Relevé 1 slip. Is there a workaround or a software patch to resolve the technical issue.

1667

Intuit Alumni

Oct 31, 2019 3:02:06 AM

Those two amounts are both related to PPIP but should not be the same.

box 55 of your T4 is your actual Provincial parental insurance plan
box I of your RL1 is the part of your salary eligible for the PPIP calculations (it will be transferred to Schedule R line 14)

If you are still experiencing some issue you might want to contact a TurboTax specialist who will be better able to assist you.

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707

New Member

Apr 11, 2023 6:59:32 PM

It looks like this issue has not been fixed, even though it was reported in 2019. I cannot file online for the same reason. I am very disappointed. I will seek a reimbursement if I don't get a response by April 12th.

Thanks,

Jacques

Moderator

Apr 16, 2023 10:19:19 AM

@jtoure If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

Please use the form on this FAQ if you would like to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559

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The T4 Provincial Parental Insurance Plan premiums paid from Box 55 of the T4 slip was not included in Box I of the Relevé 1 slip. How can this be corrected?