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New Member
posted May 19, 2020 1:06:53 AM

Turbo tax online isn't allowing me to sign into the CRA portal. It only says that it will be opened on February 10th.

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1 Replies
Moderator
May 20, 2020 11:34:38 AM

Are you using TurboTax CD/Download or TurboTax Online?

 

If you are using TurboTax Online, please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530

 

If you are using TurboTax CD/Download, please update your software. This FAQ has instructions on how to update TurboTax CD/Download: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-update-turbotax-if-i-have-the-cd-download-edition/00/873477