Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA error Netfile information >> HERE!
ddesjard
New Member

TurboTax 2025 and Windows 10 Standard - Won't startup

@TurboTaxAniqua 

Hi, I have installed the Canadian TurboTax 2025 Standard and am using Windows 10 with the Microsoft extended 1-year service but when I run it, it just dies:

Faulting application name: tt2025.exe, version: 2025.0.0.5003, time stamp: 0x69a6d941
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098858e
Exception code: 0xc00000fd
Fault offset: 0x000267f9
Faulting process ID: 0x6de8

I have "repaired" the MSVCR110.dll both 64 and 32-bit versions.

 

Why can't I run it?

 

Please help
Here is my PC's info
Screenshot 2026-03-08 172459.png

 

 

 

 

 

 

 

Screenshot 2026-03-08 153406.png

 

Screenshot 2026-03-08 173146.png

Unlock tailored help options in your account.