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New Member
posted Feb 20, 2021 6:29:38 AM

What do you do when you enter the licence code and it saids it invalid?

0 13 3843
13 Replies
Returning Member
Feb 23, 2021 5:19:43 PM

yes that is the problem

Returning Member
Mar 4, 2021 2:52:20 PM

I signed on once, did some work, signed off and tried to sign on again but get the message "all available activations have been used. Error 603" My Standard online version allows for 8 returns. How do I get on again?

New Member
Mar 10, 2021 12:00:16 PM

Activation number will not let me start to open my account. Says invalid. It is the only number and it is entered correctly. 

New Member
Mar 10, 2021 1:13:35 PM

I am entering my pre-payment activation code and says it is invalid?

New Member
Mar 1, 2022 8:56:27 AM

hi i bought my turbotaxdelux edtion last night my activtion key wont work

New Member
Mar 1, 2022 4:07:21 PM

turbo tax is a joke  it doesnt work   

Moderator
Mar 1, 2022 5:10:31 PM

@m-traynor

 

First, please make sure that you have purchased the right product. The codes for TurboTax Online will not work with TurboTax CD/Download & vice-versa.

 

Second, please make sure you are using the right code. if you bought TurboTax at an online retailer, they will normally send you the code via email or give you a link where you can get the code.

 

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?

 

If you have bought TurboTax CD/Download, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax CD/download edition here:  Choose the 2021 TurboTax edition you need (for Windows). You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?

 

If you are still not able to resolve your code issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

Returning Member
Mar 6, 2022 5:09:38 PM

not able to activate my licence code

 

New Member
Apr 6, 2022 9:39:23 AM

I input the correct activation code  but always invalid. 

every 4 digits it shows hyphen . it  should be Space only. 

How do I Input activation Code correctly?

New Member
Feb 13, 2023 5:06:03 AM

Activation says License code is invalid error code 603. 

Intuit Alumni
Feb 13, 2023 12:56:29 PM

Error 603 usually means that you are entering the code in the wrong version or that you have already activated the code. You possibly have purchased TurboTax Deluxe Online version and if so- you simply need to go here to activate your code turbotax.ca/activate.  If you have already done so then please simply log into your TurboTax online account. 

 

Thank you for choosing TurboTax.

New Member
Apr 30, 2024 7:30:56 PM

I entered my 16 digit licence code accurately. It was accepted and sent me aa message on my phone with a 6 digit numerical confirmation code which I entered accurately. I was xent to the locin screenand was asked to enter my 16 digit licence code again but it wouldn't accept it. What do I do now? 

Moderator
May 1, 2024 6:13:55 AM

@Hardnose7 

 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.