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TurboTax does not process your tax payment to the CRA. When you paid through the software, you were likely paying the TurboTax service fee (the cost of the software or expert assistance), not the actual tax balance you owe to the government.
To make a payment to the CRA, please follow this link. Make a payment - Payments to the CRA
We also suggest contacting the CRA at 1-800-959-8281 to confirm any payments owing.
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