Hi there,
I need to upgrade to either Standard or Premier, but when I click the Upgrade button, the screen, for selecting Standard or Premier, is grey and it won't let me select my upgraded form. Why would this be?
Hi There,
Our free product doesn't allow upgrades this year as it was designed to deliver a completely FREE experience. You will have to go on our website to purchase the product and start your return from there. To save yourself time, I suggest you print/save as PDF the information you've entered so far then re-enter it once you've purchased our product.
Hope this helps!! Many happy returns!!
Hi There,
Our free product doesn't allow upgrades this year as it was designed to deliver a completely FREE experience. You will have to go on our website to purchase the product and start your return from there. To save yourself time, I suggest you print/save as PDF the information you've entered so far then re-enter it once you've purchased our product.
Hope this helps!! Many happy returns!!
Which version of TurboTax are you currently using?
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