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WRONG DOWN LOAD WAS SENT TO MY COMPUTER DOES ITS NOT COMPATIBLE WITH WINDOWS 10

IT WAS PURCHASED FROM TURBO TAX
1 Best answer

Accepted Solutions

WRONG DOWN LOAD WAS SENT TO MY COMPUTER DOES ITS NOT COMPATIBLE WITH WINDOWS 10

Thank you for your question.

Turbo Tax is compatible with Windows 10 please verify the following:

Prior to downloading your Turbo Tax software please  turn your firewall and antivirus systems off

( It may happen that it  can block TurboTax from completely downloading)

Make sure java is up to date,as well as it being saved to  your C: drive

Go to control panel, program and delete TurboTax

follow link below to download . 

https://turbotax.community.intuit.ca/questions/1190054-can-i-download-a-copy-of-turbotax-from-the-in...



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1 Reply

WRONG DOWN LOAD WAS SENT TO MY COMPUTER DOES ITS NOT COMPATIBLE WITH WINDOWS 10

Thank you for your question.

Turbo Tax is compatible with Windows 10 please verify the following:

Prior to downloading your Turbo Tax software please  turn your firewall and antivirus systems off

( It may happen that it  can block TurboTax from completely downloading)

Make sure java is up to date,as well as it being saved to  your C: drive

Go to control panel, program and delete TurboTax

follow link below to download . 

https://turbotax.community.intuit.ca/questions/1190054-can-i-download-a-copy-of-turbotax-from-the-in...