Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Hello! I can see some refunds for Canada Carbon Rebate and Ontario Trillium Benefits, but I see zeros on TurboTax platform here. Why is so?

In my CRA account, I can see that I’m eligible for some refunds or benefits under the Canada Carbon Rebate and Ontario Trillium Benefits. However, on this platform, it shows that I have zero upcoming payments for both. Could you please help me understand the reason for this discrepancy?