For anyone still following this I spent over 7 hours on the phone with Turbotax. I got conned into paying an extra fee for a tax expert. They said it was a programming issue and it would be fixed last Tuesday. It did not get fixed and I got this e-mail as soon as I hung up with them.
"Thanks for letting us know about your issue with TurboTax. We apologize for any inconvenience this caused.
We appreciate your patience while we looked into your issue. After investigating the issue, we found that we did not receive enough information to complete a full investigation into your concern."
That's the end of the story for TurboTax.
However, [a competitor] Tax is pay-what-you-will and can handle this matter excellently. After 20 years, I have now switched.
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