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We sold our home of 7 years in 2022. Why does the program not accept it was our primary residence for the entire 7 years?

 
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We sold our home of 7 years in 2022. Why does the program not accept it was our primary residence for the entire 7 years?

Please make sure that the sale qualifies under the rules given here:
https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-re...