Turbo Tax won't let me print my taxes for mailing.

[kennedyh]

I have tried to downloaded a mailable versiion of my taxes as I am a non resident of Canada, however I keep getting a pop up of a puppy saying something went wrong. I have been trying to download my taxes for days.

[TurboTaxAniqua]

We are aware of this problem, and our team is looking into it. I've linked your account to the investigation; once it's resolved, you'll get a message. We value your patience as we work to find a solution.

Thank you for choosing TurboTax.

[kennedyh]

Are there any updates to this issue? I still cannot print my taxes.

[TurboTaxAniqua]

@kennedyh Are you filing a non-resident return? 

[kennedyh]

Yes.

[TurboTaxAniqua]

@kennedyh Have you tried to print now, and are you still getting the same "Puppy Error"? Let us know. Thanks.