I’m using a computer that isn't a Mac and doesn’t have a CD drive
If your computer doesn’t have a CD drive, you won’t be able to install the TurboTax CD. Instead, you can download TurboTax onto your computer.
When you install TurboTax, use the license code (formerly known as the installation key) provided with your TurboTax CD. The license code is printed on the CD sleeve.
I’m using a Mac computer
If you're using a Mac computer and bought TurboTax on a CD, follow these instructions to request a refund. You can use one of these TurboTax products to complete your taxes.
Related information
Where can I download the CD/download edition of TurboTax?
Where is my TurboTax installation key?
What are the options for using TurboTax on a Mac computer?