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2 additional things to check for.
Be sure that the foreign address box is not checked.
If it still fails then use the USPO site to look up the actual zip for that address.
https://tools.usps.com/zip-code-lookup.htm
Ok ... if the TT program is having an issue with the zip & city combination then you can enter any address that works on the 1099-R screen (even your own address) since the IRS doesn't require it ... only the EIN must be correct for them so it can be matched up with the 1099-R info that was sent to them by the issuer.
Good advice. Enter that section again manually. Once I put the state (Box 15) it worked.
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