Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA error Netfile information >> HERE!

I used Intuit TurboTax last year for my income tax. Why is Intuit taking money out of my account on 04/12/2025 & today, total amount of $314.78? What is this charge for?

December 4th $142.98 was taken out of my account and today (January 5th) $171.80 was gone. Is this like a monthly charge? Where is money going???
1 Reply

I used Intuit TurboTax last year for my income tax. Why is Intuit taking money out of my account on 04/12/2025 & today, total amount of $314.78? What is this charge for?

I checked your profile and discovered that last year you used TurboTax Live Full Service Basic 2024 and were only charged for that. I don't see any transactions from this year. 

Make sure you're not on a TurboTax US website. 

I am sending you a direct message to request additional information so that I can look into this further for you.

 

Thank you for choosing TurboTax.

Unlock tailored help options in your account.