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Is this a TurboTax Online Premier version or a Desktop version?
Thanks for choosing TurboTax!
@CAROLKISH To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. Please note that TurboTax Online activation can only be linked to one account.
i purchased canadian deluxe online from staples and am not able to activation code entry postion
box says deluxe online edition and has a card and activation code for 8 returns
box says deluxe online edition and includes 8 return
i am using on my desk top computer
i did this but it would not advance to an entry position
@skanders42 To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product.
I bought a Deluxe Online Edition from Shoppers Drug Mart. Where do I find how to type in the activation Code which came with the purchase?
@Joseph Sue-Ho To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product.
When I enter my User / Password in I have an account, it brings me right back to where I started. I'm just going around in circles and not getting anywhere?
@cdemaray Please try clearing cookies and cache or using a different browser. Make sure you are using this TurboTax link to Sign in.
yOUR sUBJECT WAS ACTIVATION CODE , WHICH I ENTERED wHY ?????
@Garry Ott We have sent you a private message. Please check your community inbox.
My activation code does not work. I get an error telling me to check the code and reenter it. I have tried multiple times with the same result.
Ron
i wasted 80.00 dollars on two non functioning tax progams (one from staples and one from costco)
16 didgit codes not accepted
did the link as per website and got a barely functional program
did a web credit for one at staples with no acknowledgement will see if i can do same with costco program
@Brad Robinson Which version of TurboTax have you purchased?
The codes for TurboTax Online will not work with TurboTax Desktop & vice-versa. If you bought the wrong version, you can get a refund and then buy the one you need.
If you bought TurboTax Desktop from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund
You can purchase TurboTax Desktop version directly from our Website: https://turbotax.intuit.ca/tax/software/desktop
Thank you for choosing TurboTax.
same!!!!! Now I can't get back to where I entered my activation code originally. It keeps taking me in a loop and asking me to PAY. I've already paid for this instance of turbo tax!
If you have bought TurboTax Online, you can only use the code once in one account. Using the code again will give an error message.
You can login to TurboTax Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/
We cannot find a place to enter this code from our Deluxe Online Edition!!
I am so frustrated! I purchased Turbo Tax Deluxe Online from Amazon and I am not able to access the software. I have tried multiple ways and I get stopped each time. I have used Turbo Tax for years. I am not able to use the CD version any mor because my new computer does not support it. PLEASE HELP! The deadline to file is tomorrow.
If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.
If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.
