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New Member
posted Mar 1, 2026 5:35:43 PM

Down load Deluxe Online Edition

I went to website to download the package I recently bought. The Deluxe Online Edition does no appear on the as I product to download.  How can I download my product? I tried downloading Online Standard but i got a message that this product does not match my Activation Cde.

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1 Replies
Moderator
Mar 1, 2026 5:45:36 PM

If you have bought TurboTax Do It Yourself (Online), then there is nothing to download. Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Do It Yourself (Online), how do I use a prepayment code? 

 

 

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.