Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Nov 25, 2021 6:53:01 PM

I am trying to file my return but the screen "oops, we encountered an error" keeps popping up. Why would this be happening?

0 2 534
2 Replies
Returning Member
Nov 29, 2021 8:43:45 AM

Hi There:

I am getting this same message as well, looks lime an IT problem (at the back end, server).

Populating again will take a lot of time, and what after populating the data, the issue repeats again??

 

Regards

Level 5
Nov 30, 2021 7:24:45 AM

Please check whether there are further messages, such as error codes or steps on how to fix the error.

You can also try to clear your cache browsing history and try again.

 

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.