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Level 1
posted Feb 15, 2020 8:29:12 AM

Payment taken but cant file due to locked forms. How do i get my money back?

1 14 2865
14 Replies
Level 13
Feb 20, 2020 7:15:42 AM

You will not be able to Netfile your tax return until February 24th,2020 at which time all forms from the CRA will be unlocked. Open your return on that day and proceed to file your tax return.

 

For a refund please review the link provided below for further assistance:

 

Level 2
Feb 24, 2020 5:40:12 AM

It's Feb 24th and I am still getting that message. Please update on the status of the "locked forms".

New Member
Feb 24, 2020 5:46:50 AM

having the same issue. i assume it wont open till 9:00 AM EST (when the cra opens)

New Member
Feb 24, 2020 5:57:14 AM

netfile is open at 6am... that’s what I read last week when I filled out my taxes. I’m getting the same message and I’m not sure the issue. 

New Member
Feb 24, 2020 6:18:57 AM

I am getting the same error as others - forms are locked... no errors.... will this be fixed?

New Member
Feb 24, 2020 6:41:14 AM

I'm getting the same message. I've even paid for the expert advice service to hopeless correct the issue - it's still an issue. When will this be fixed?

New Member
Feb 24, 2020 6:41:34 AM

It's still locked

Level 2
Feb 24, 2020 8:24:47 AM

Getting: We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

 

Checked on the CRA site - Netfile should be open now.

 

Looking to understand why TurboTax can't upload yet,...

Returning Member
Feb 24, 2020 8:33:01 AM

I pàyed for my tax return and can't file it

New Member
Feb 24, 2020 9:21:42 AM

Still locked on the afternoon of Feb 24th. 

Level 1
Feb 24, 2020 2:28:17 PM

They told me by 5pm thursday they will be unlocked 😡

Level 1
Feb 24, 2020 2:28:40 PM

Sorry 5pm wednesday

Level 13
Feb 25, 2020 6:53:53 AM

We are working at putting some finishing touches on a few forms that are brand new for this fiscal year and want to make sure they are in complete compliance with the CRA.

Depending on which form you have in your tax return; ONCARE form will be unlocked on Wednesday, February 26th, 2020 after 5 pm, while the others may take until the end of the week. 

 

Please review the link provided below for more information: 

We appreciate your patience!

New Member
Feb 25, 2020 10:37:35 AM

Same