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Payment taken but cant file due to locked forms. How do i get my money back?

 
14 Replies

Payment taken but cant file due to locked forms. How do i get my money back?

You will not be able to Netfile your tax return until February 24th,2020 at which time all forms from the CRA will be unlocked. Open your return on that day and proceed to file your tax return.

 

For a refund please review the link provided below for further assistance:

 

Payment taken but cant file due to locked forms. How do i get my money back?

It's Feb 24th and I am still getting that message. Please update on the status of the "locked forms".

Payment taken but cant file due to locked forms. How do i get my money back?

having the same issue. i assume it wont open till 9:00 AM EST (when the cra opens)

Clur9424
New Member

Payment taken but cant file due to locked forms. How do i get my money back?

netfile is open at 6am... that’s what I read last week when I filled out my taxes. I’m getting the same message and I’m not sure the issue. 

Novakin
New Member

Payment taken but cant file due to locked forms. How do i get my money back?

I am getting the same error as others - forms are locked... no errors.... will this be fixed?

tasha87
New Member

Payment taken but cant file due to locked forms. How do i get my money back?

I'm getting the same message. I've even paid for the expert advice service to hopeless correct the issue - it's still an issue. When will this be fixed?

tasha87
New Member

Payment taken but cant file due to locked forms. How do i get my money back?

It's still locked

Payment taken but cant file due to locked forms. How do i get my money back?

Getting: We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

 

Checked on the CRA site - Netfile should be open now.

 

Looking to understand why TurboTax can't upload yet,...

Ramona1
Returning Member

Payment taken but cant file due to locked forms. How do i get my money back?

I pàyed for my tax return and can't file it