Hello
Sorry for the difficulties you're having. I would suggest contacting customer support for further help: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA#M19
They were useless. Wasted too much time waiting on line and then their solution didn't work. They were not willing to admit they had a programming error and /or that their software was less than perfect.