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New Member
posted May 1, 2021 2:07:37 PM

The software freezes when I go to review my order prior to payment, is this a common occurrence?

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1 Replies
Moderator
Feb 10, 2022 4:57:48 PM

Please clear your browser cache (or use a different browser) and try again. This FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are still not able to resolve this issue, please contact our phone support team for more help.

 

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?