I installed TurboTax 2023 Desktop version from the download file.
When I entered the license code, upon restart an error message appeared that stated "TurboTax application settings were not created properly during the installation."
It then instructed me to run TurboTax in Administrator mode.
In many years of using TurboTax and its predecessors, I have never encountered this message, or any error at all.
I am always suspicious when a program wants administrative privileges.
Is this normal and has anyone encountered this?
Thanks
Different computers have different configurations and settings, so, some users may need to run the software in Administrator mode.
To run TurboTax Desktop in Administrator mode, just right click on the icon & select Run as administrator.
I clicked right on the TurboTax Icon, selected Run as Admin. The application opened to the page where I can choose to copy from last year or start a new return. But there is no User Account Control Box icon. Help!
@Meambrsa Could you please clarify what do you mean by 'User Account Control Box" ? If you are looking for a navigation bar it's on the left hand side and at the top panel in a Desktop version.
This is unacceptable. Turbotax requires me to run it in administrator mode. You NEED to fix this bug. No user should accept this level of intrusion by Turbotax. This opens up every single user who needs to do this to potential malicious software. FIX THIS ASAP.
@pluscher If you can only run TurboTax in Administrator Mode, then there is something on your computer that is preventing it from running normally. It might be anti-malware or other security software, or it may be the way your user account or your drive permissions are configured.
I'm sorry, that's pure bunk. There isn't a single program on my computer (and I have hundreds) that have this requirement. This is clearly TurboTax requiring access that it is NOT entitled to or does NOT require. I'm not the first to have this problem. Please run it by technical staff and don't try to blame the customer.