Thanks for your question. TurboTax Free is a completely free product. According to the information above, you might be using the Standard version of TurboTax which is not free. If you'd prefer to use TurboTax Free, you'll need to start a new return. Here's how you start a new online return; be sure to choose Free when TurboTax prompts you to select an edition: https://turbotax.community.intuit.ca/replies/3288128 When you opt-in for more help- with TurboTax Assist & Review expert it will be 79.99 per return. Unfortunately, there is no way to downgrade therefore you will need to start a new return.  If you need further information please contact us or if you prefer you can reach us on social media through Facebook or Twitter. ... View more

Thanks for your question. If you have claimed Capital Cost Allowance (CCA) in the past on your vehicle used for Business or Employment, you will have a number left at the end of the year known as Undepreciated Capital Cost or UCC.  If this is your first time claiming CCA on that vehicle, you will not have a UCC amount. UCC is the balance of the capital cost left for further depreciation at any given time.  For example, if you claimed the full 30% CCA on a $10,000 vehicle last year, your UCC would be $7,000  ( $10,000 - $3,000 = $7,000 UCC) https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-re... ... View more

Thanks for your question. Effective July 2016, the new Canada Child Benefit (CCB) replaced the Canada Child Tax Benefit (CCTB), the National Child Benefit Supplement (NCBS), and the Universal Child Care Benefit (UCCB). After July 2016, taxpayers will no longer receive UCCB, CCTB or NCBS payments, except if they were owed amounts from previous years. The Canada Child Benefit is not taxable, so you do not need to include it on your tax return. Please click here for more information.  ... View more

Thanks for your question. Here is a website for good resource material.  If you need further information please contact us or if you prefer you can reach us on social media through Facebook or Twitter. ... View more

Thanks for choosing TurboTax.  For each tax year, there is a separate sign-in page for the online edition of TurboTax. Please click here to go to the specific sign-in page.  You can also Obtain notice of  Assessment from CRA.  If you need further information please contact us or if you prefer you can reach us on social media through Facebook or Twitter. ... View more

Thanks for your question.  Please  contact us  or if you prefer you can reach us on social media through  Facebook  or  Twitter . ... View more

Thanks for your question. Please ensure you have received your 6 digit confirmation number (if you used NETFILE). If you have received a confirmation number, then you must wait for the CRA to process your return. Please click here to learn about " How do I find my NETFILE confirmation number"? ... View more

Thanks for your question. You should receive a t5007 slip. Line 11 on the slip contains the total annual amount.  If you have a T5007, here's how to enter it in TurboTax. In the Profile section (on the first What happened for you in 2014? screen) select Yes to the question: did you work in 2014? Select the I received workers' compensation benefits or social assistance checkbox. Select the T5007 checkbox. Continue to the Income section.  You'll reach a screen that says T5007 - WCB or Social Assistance Benefits. Click Enter T5007 and enter your information. Please click here to read more about the T5007 slip.  ... View more

Thanks for choosing TurboTax. Please follow this link to learn about how to refile.  ... View more