JSTP
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- Posted Re: Changing the defaut browser from IE to Edge or other browser on Troubleshooting. February 13, 2020 8:10 PM
- Posted Changing the defaut browser from IE to Edge or other browser on Troubleshooting. February 11, 2020 7:33 AM
- Posted Re: Please follow the steps in this article: https://support.... on Troubleshooting. February 11, 2020 7:29 AM
- Posted Re: Registration on Troubleshooting. February 11, 2020 7:22 AM
February 13, 2020
8:10 PM
I have downloaded and installed the program on the PC. I did say "Whenever I click on an internet link within TurboTax..." If you have ever used the Turbo Tax application, there are links that take you to the internet and IE opens by default. You said " You will not need any browser if you have downloaded the software to your computer." This is false. A lot of the resources offered within the app are hosted on the Intuit server, with URL/links found within the installed App. For example, on the top right of the screen, click "Support". A support window opens within the app (not a browser). In that window, you have 2 choices: Online Support Site and Live Community. Click on "Ask a Question" under the Live Community section and Internet Explorer opens, instead of Edge or in my case, Chrome since I have that set as my default. Intuit should change those links so that they use our default browser, or offer a setting/preference for us to specify which browser to use alongside the app or code it so that Edge is used instead of IE if they insist on a microsoft browser.
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February 11, 2020
7:33 AM
Whenever I click on an internet link within TurboTax, InternetExplorer opens it. Internet Explorer is buggy, and has been replaced by Edge a while back. Why can't I specify the browser I want to use with TurboTax (installed in Win10)?
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February 11, 2020
7:29 AM
This is not helpful, the support link is no longer valid
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February 11, 2020
7:22 AM
Registration might not be mandatory, but for those of us who want to register the product can't. The error message is "This system is intended to be accessed via Intuit Product.", yet we are attempting to register as prompted within TurboTax, an Intuit product
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