I took it back to Costco. I went through the self checkout lane when I bought it. there wasn't a  bar code so they entered it manually but they didn't enable the code. Got my money back and now Costco has cd versions for the same price as online so i bought that. I suspect they had s lot of problems so went back to offering cd versions. The online one kind of sucked i couldn't even bring in my last year returns form my computer. Happier now with cd version ... View more

When I go to File and it brings up the dialog box when I enter the code from the activation card it will not accept it but displays a message to enter a valid code. There are 2 codes on the back of the card - the 16 digit number under the bar code and the 11 digit code shown when I scratch off the cover. I tried both but neither will work. ... View more