I called that number. More than once. Could not get a real person and every time all they did was send me a text to this thread-- which does not solve the problem. I solved it eventually, BY DECIDING NEVER TO USE TURBOTAX AGAIN, for my personal returns. Also, I had to pay interest because this issue caused me to file late. I found a much easier solution to turbotax, one where I can actually see the forms, doesn't ask me dozens of irrelevant questions, over and over, (which the software should know are irrelevant based on my previous answers), does not include surprise amounts I cannot get rid of, and does not try to trick me into up-selling their useless audit and review services at every turn. (It is shameful how the "automatic" choice for every one of your up-sells is to choose yes. Shameful given how many less knowledgable people use this software.) Average time to do my taxes using Turbox tax => 4-6 hours. Time to do my taxes this year, using different software (and needing to input all my personal info again, due to switching platforms) 30 mins. You have lost a previously loyal customer. Looking for alternatives to quickbooks for my corporation now, too. ... View more

Okay... I signed out of turbotax and then signed back in and it was gone.   ... View more

I called the number and they just texted me a link to this post... Which doesn't work.   ... View more

This is so frustrating!!   ... View more

This doesn't work for me. I do not live in the north, I have never lived in the north, I never told turbotax that I did, and I cannot remove this 112K tax credit that's been put in erroneously.  I'm very frustrated. It did this to me with education credit in another year. I never said I was a student, and yet it wouldn't let me get rid of the credit for full time students.     ... View more