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- Got Cheered for CRA’s NETFILE and Auto-Fill My Return services are curren.... May 24, 2020 6:42 PM
- Got Cheered for I'm sorry for your loss. Yes, you'll need to indicate tha.... April 10, 2020 1:02 PM
- Got Cheered for By tabs, do you mean the navigation menu? The navigation.... April 10, 2020 9:58 AM
- Got Cheered for If you don't have related expenses you'd like to claim, y.... March 23, 2020 6:09 PM
- Got Cheered for Did you file your return?. March 14, 2020 8:46 AM
- Got Cheered for Start a new return. Once you've got a new return on the g.... February 8, 2020 2:22 PM
- Posted Did you separate from your spouse during the tax year? If... on After you file. October 30, 2019 7:42 PM
- Posted Are you looking for our TurboTax Business Incorporated ed... on Self-employed. October 30, 2019 7:42 PM
- Posted You can download from here: https://turbotax.community.in... on Getting started. October 30, 2019 7:42 PM
- Posted Here's where you enter your date of departure: https://tu... on Investors and rental owners. October 30, 2019 7:41 PM
- Posted Did you purchase the download version of TurboTax? If so,... on Getting started. October 30, 2019 7:41 PM
- Posted When you purchase the 8-pack, it includes 8 returns for t... on Self-employed. October 30, 2019 7:33 PM
- Posted The option to print will be available as soon as the CRA... on Getting started. October 30, 2019 7:32 PM
- Posted Here's how to use the code that came in the box: https://... on Getting started. October 30, 2019 7:32 PM
- Posted TurboTax online for tax year 2013 was discontinued and is... on Getting started. October 30, 2019 7:31 PM
- Posted Phone support is not available for users of our TurboTax... on Troubleshooting. October 30, 2019 7:31 PM
- Posted It sounds like you might be confusing our CD/download edi... on Getting started. October 30, 2019 7:31 PM
- Posted Did you prepurchase a return for one of our online TurboT... on Getting started. October 30, 2019 7:31 PM
- Posted Navigate back to the step and answer No. In the menu acr... on After you file. October 30, 2019 7:31 PM
- Posted You can download prior year editions here: https://turbot... on Getting started. October 30, 2019 7:30 PM
October 30, 2019
7:42 PM
Did you separate from your spouse during the tax year? If so, your spouse's info is needed to calculate your credits and deductions for the portion of the tax year that you and your spouse were together.
https://turbotax.community.intuit.ca/replies/3425400
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October 30, 2019
7:42 PM
Are you looking for our TurboTax Business Incorporated edition? You can download that from here (it's under the row of TurboTax boxes): https://turbotax.community.intuit.ca/questions/1364511-where-can-i-download-the-cd-download-edition-... If you purchased TurboTax Home & Business by accident, please call us to exchange it for TurboTax Business Incorporated: https://turbotax.community.intuit.ca/replies/3152013
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October 30, 2019
7:42 PM
You can download from here: https://turbotax.community.intuit.ca/replies/3001486 Note, you'll need the Installation Key Code from the box you purchased as Costco to complete the installation.
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October 30, 2019
7:41 PM
Here's where you enter your date of departure: https://turbotax.community.intuit.ca/replies/2647876
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October 30, 2019
7:41 PM
Did you purchase the download version of TurboTax? If so, when you purchased, you should have received an email from us with instructions on how to download and install your software. You need to track down this email because it also includes the Installation Key Code you need to complete the installation. If you prepurchased an online return, just sign in to TurboTax (upper right corner at TurboTax.ca) and start a return. When you're done and it's time to pay, you'll enter the pre-payment code that was emailed to you back when you prepurchased: https://turbotax.community.intuit.ca/replies/2648021
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October 30, 2019
7:33 PM
When you purchase the 8-pack, it includes 8 returns for the year it was purchased. In other words, you couldn't complete 8 returns for different tax years. You can still find the 8-pack for 2017 from our retail partners. Here's the link for Amazon: https://www.amazon.ca/TurboTax-ImpotRapide-Standard-2018-Returns/dp/B07KS477VS/ref=sr_1_3?ie=UTF8&qi...
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October 30, 2019
7:32 PM
The option to print will be available as soon as the CRA gives us (and the other tax software providers) permission to allow printing. We're not able to communicate an exact date because the CRA does not provide us with one. We expect to be certified to allow printing soon. I'd recommend checking back into TurboTax once or twice a week until printing has been turned on. Note: Your return is likely to be processed and tax refund issued (if applicable) faster if you submit your return to NETFILE shortly after NETFILE opens on February 18th than if you print and file by mail as soon as printing is enabled.
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October 30, 2019
7:32 PM
Here's how to use the code that came in the box: https://turbotax.community.intuit.ca/replies/2648021
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October 30, 2019
7:31 PM
TurboTax online for tax year 2013 was discontinued and is no longer accessible. Hopefully, you retained the PDF copy of your return that TurboTax encourages everyone to download and save for ones records. If you used TurboTax CD/download edition for your 2013 return and saved your *.TT13 file in a safe place, you can reopen the file once you've reinstalled TurboTax on your computer. You can find TurboTax for 2013 here: https://turbotax.community.intuit.ca/replies/2647907 Alternatively, you may be able to find some of your tax information from 2013 by signing into your CRA My Account: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individua...
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October 30, 2019
7:31 PM
Phone support is not available for users of our TurboTax Free editions, but we can try to help here on the Community if you post a question in a new thread.
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