There are many reasons why your refund may have been different than what you were expecting.  Please see the following FAQ, https://turbotax.community.intuit.ca/community/after-you-file-questions/help/why-is-the-refund-or-balance-owing-on-my-notice-of-assessment-different-from-what-turbotax/00/873705. ... View more

If you received a NETFILE confirmation number, your income tax return was successfully transmitted to the Canada Revenue Agency.  Please see the following link for instructions on how to NETFILE your return, https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/in-the-online-edition-of-turbotax-how-do-i-submit-my-tax-return-to-cra-using-the-netfile-service/00/873715. ... View more

If you have already NETFILED your income tax return, you will need to submit an adjustment request.  Please see the following FAQ for instructions on how to submit an adjustment request, https://turbotax.community.intuit.ca/community/tax-return-amendment/help/i-have-filed-my-tax-return-can-i-still-make-changes/00/873608. You can also access TurboTax Live Assist and Review using the following link, https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764. ... View more

If you are using TurboTax CD/Download, you are able to click on Forms in the top right-hand corner and it will take you to the forms version.  You can also access TurboTax Live Assist and Review using the following link, https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764. ... View more

You are able to change the tax package that you chose but you would be required to start your return from scratch. ... View more

We're sorry for any inconvenience.  Please send us a PM to   https://bit.ly/2uCVxN1  so we can assist you. ... View more

We're sorry for any inconvenience.  Please make sure not to enter any special characters.  If you still experience trouble, please send us a PM to   https://bit.ly/2uCVxN1  . ... View more

We're very sorry for the inconvenience.  Please send us a PM to  https://bit.ly/2uCVxN1  .  You can also reach TurboTax Live Assist and Review through the following link, https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764. ... View more

We're sorry for the inconvenience.  Please send us a PM to  https://bit.ly/2uCVxN1  so we can assist you. ... View more

Please use this link to access TurboTax for prior years, https://turbotax.intuit.ca/tax-software/prior-year-taxes.jsp.  You can also use the following link to access TurboTax Live Assist and Review, https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764. ... View more