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What is TurboTax Live?

by TurboTax Updated 1 week ago

Overview of TurboTax Live features

TurboTax Live is a service available for both the online and desktop versions of TurboTax that offers you help and guidance from a tax expert when preparing your taxes. This service gives you access to tax experts whenever you need assistance, and you can even talk to a tax expert live while reviewing your return together.

All TurboTax Live products provide help from a tax expert when you have questions about your return.

Expert Review: At your request, a tax expert will review your return before filing.

Live Review: Have your return reviewed using SmartLook (a one-way video where you can see the tax expert on your screen, but they can’t see you) or by phone.

Live Assist: A tax expert will assist you in filing your return, or offer advice during the process.

Full Service: A tax expert will both prepare and file your return for you. If you have all your documents ready, the Full Service expert can prepare your return in a matter of days.

100% Accurate Expert Approved Guarantee

We want you to feel 100% confident when you file, so we offer the following guarantee: if you pay a CRA, Revenu Québec, or interest penalty because of an error that a TurboTax tax expert made, we'll pay you the penalty plus interest.

We can help you start filing your taxes with TurboTax Live, or upgrade taxes you've already started. Check out our full list of Assist & Review and Full Service products.

It's easy. Find out how to talk to a tax expert through TurboTax Live.

You still get all the great features of TurboTax Live when using your mobile phone or device.

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