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Don't know my partner's 2023 federal tax returns, because we are seperated I am entering 0.00,claiming spousal amount NO, but it is still not accepting. what should I do?

 
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Don't know my partner's 2023 federal tax returns, because we are seperated I am entering 0.00,claiming spousal amount NO, but it is still not accepting. what should I do?

What is the exact error message that you are getting?