Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Good morning - I paid for my return only to realize the wrong package was selected. Is there a way to change this before I file my return?

 
1 Reply

Good morning - I paid for my return only to realize the wrong package was selected. Is there a way to change this before I file my return?

No. Unfortunately, there is no way to downgrade a TurboTax return. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.