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On May1st 2025 I had used the Full Service Package for Self-Employed. However, I just received letter from CRA stating that I have not filed returns and I owe them x amount.
You can login to TurboTax Online, open your return and contact a Full Service tax expert there, who should be able to look into this issue for you.
You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/
Please note that TurboTax Online is currently down right now for maintenance but should be available again later today at around 2:30 PM eastern time.

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