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I'm trying to Netfile but the system won't let me! It keeps telling me to fix an error but there is NO error! How do I fix this?

I'm trying to Netfile with turbo tax but the system keeps telling me to fix an error but there is no error! I've completed the return & reviewed it but it won't let me Netfile! Please HELP!!

1 Reply

I'm trying to Netfile but the system won't let me! It keeps telling me to fix an error but there is NO error! How do I fix this?

Please make sure that you copy of TurboTax CD/Download is updated: https://turbotax.community.intuit.ca/replies/3262510

If you have forms open that you don’ need, make sure to close them before filing. (Edit>Forms>Close Unused Forms)

If you don’t have any of these forms on your return, double check that you (and your spouse, if you have one) have not accidentally said “YES” to the Tax on Split Income (TOSI) question. Us the Find tool (or the Forms lookup) to search for Tax on Split Income, answer the question “NO” and click “Continue” to save. Then try to file again, starting from the beginning of the Review section.

- From the left side menu, select Review.

- From the options that appear, select Get Started.

- Continue through your return and file.

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013