I submitted my tax return documents a month ago, but the refund still hasn't arrived. Maybe I did something wrong — what exactly can you help with?

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I submitted my tax return documents a month ago, but the refund still hasn't arrived. Maybe I did something wrong — what exactly can you help with?

Hi volodia-rybchuk,

If you're expecting a refund, there are two ways to check its status:

by going online, using My Account or the MyCRA mobile app
by calling the CRA's Tax Information Phone Service (TIPS) at 1-800-267-6999.

TurboTax can not follow up on your refund, but the options above should help.

Thank you for choosing TurboTax.

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