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I've completed a T777 but the expenses are not reflecting a change in my owing/refund amount. Is there something else req'd to reflect these expenses?

How do I get expenses entered on a T777 form to reflect on my return? I'm getting a refund but it's not changing when I enter these expenses.
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I've completed a T777 but the expenses are not reflecting a change in my owing/refund amount. Is there something else req'd to reflect these expenses?

It’s important to claim all of your expenses on your tax return in order to lower your tax payable but other non-refundable credits may have already lowered your tax payable enough.

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

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