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Jammi
New Member

Software Entered inforamtion into a line and the support could not clear it out to refile

So the software generated an amount from a T4A(AS) as other income,  the customer support could not correct this and cannot refile,  however suggested completing a form to send to CRA.  This is not acceptable,  your software has a glitch in it's programming, and should be rectified to allow for refiling!

2 Replies

Software Entered inforamtion into a line and the support could not clear it out to refile

Can you please confirm if you are using TurboTax Online or TurboTax Download?

Software Entered inforamtion into a line and the support could not clear it out to refile

Software says US 

I live in Canada

How do I change this?

Desktop software