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callumtio
Returning Member

Submit a claim on the 100% accuracy guarantee and automated phone service does not work. Need live person or email to send in claim

Hello, I have an error in my return not from my own negligence and have been reassessed $2,316.57 and receiving a return of $1,983.53.

 

I have tried calling both suggested phone numbers and the automated service is not working for this case. I also see no way to send in my claim and follow your 3 steps to begin the process. Please let me know how to submit a claim by giving me a phone number with a live person or an email address to send my documents to. Thank you

1 Reply

Submit a claim on the 100% accuracy guarantee and automated phone service does not work. Need live person or email to send in claim

If you followed the step given in the link and it didn't work you will need to contact the phone support team once again and advise them- they can view your screen to see the issue. 1-888-829-8608.

 

Thank you for choosing TurboTax.