Please contact our phone support team for assistance ... View more

Sorry to hear that your computer crashed. You can contact our phone support team for assistance -https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707 ... View more

If you filed your 2019 with TurboTax you will need to sign in to your TurboTax Online account to find your filed return.   Please contact our customer service for assistance. https://bit.ly/3knjM63 ... View more

If it is saying that you are filing your 2018 return that means that you are signed into the TurboTax 2018 instead of 2019. You need to be sure to be signed into TurboTax 2019.  Then you can choose which version of 2019 you'd like to use.  You will need to start your return from scratch once you are logged into Turbotax 2019. ... View more

Before you begin If you deactivate your account, you’ll lose access to your filed returns. If you want to store copies of your filed returns before you delete your account, here’s how to save a copy of your tax return (click here: link). Instructions for deleting your TurboTax online account Our team will email you a form to help confirm your identity. Contact our customer care team (click here: link) and let them know you want to deactivate your online account. Fill out the form. Our security team will then be able to deactivate your account. ... View more

You are no longer required to enter it in your return. The only time would be if you got a lump-sum for Universal child care benefit. As long as you entered your children as dependants you will have no issues. In fact, if you are receiving your child tax benefit at this time it is because you have completed your 2019 return correctly.  ... View more

Once you are in your account you will see the returns that you have filed- click on the 2019 return. Once opened follow these steps: The option to print a tax return becomes visible only after you pay for that specific tax return. After you pay, the FILE menu lists the print options available to you. To print or save a copy of your current tax return for future reference, complete the following steps: On the menu, select File, and then select Print Your Tax Return. On the page that appears, select the link to download a PDF copy of your return. ... View more

To report foreign income- you will click on the left-hand side of your return on "Income" scroll down until you see foreign income- click on it. The page you will need will come up and you will be able to enter your foreign income. ... View more

Here is how to save and print a copy of your return.  Please contact our customer service if you need assistance. https://bit.ly/3knjM63 ... View more