TurboTax Miscalculated Work-from-Home Detailed Employment Expenses

[dancingnft]

The CRA requested more details regarding my Work-from-Home Detailed Employment Expenses.

After I reviewed the calculations, my manual calculation of the Net Deduction did not match the auto-calculated value done by TurboTax Standard Desktop for Windows.

Questions:

1) Any one else experienced this bug? 

2) How do I report this bug?

If this is confirmed a bug - I am pretty sure it is - then how do I receive 100% Accurate Calculations Guarantee? Note that I did purchase Audit Defence. I will be calling Audit Defence for advice on this matter.

Finally, will I be able to use ReFile to submit an adjustment?

Thanks!

[TurboTaxBrenda1]

We are not aware of this being an issue for anyone else. 

How do I submit a claim under the TurboTax 100% Accurate, Expert Approved Guarantee?

Yes, you can do an adjustment on your return by following any one of the steps provided in this TurboTax article. How to change your Tax return after you've filed.

Thank you for choosing TurboTax.

[dancingnft]

How do we report this bug?

It's actually a bad bug.

[TurboTaxBrenda1]

I will send your information over to the appropriate department. You can also contact our phone support team who can view your screen and verify that there is no issue.

Thank you for choosing TurboTax.