The reason for not qualifying for the American Opportunity Credit is that " Education institution employer ID number (EIN) not entered", which I have. How do I fix this?

[silvaca98]

I have also tried deleting the form and reentering it, but am getting the same error. I have also tried typing the EIN instead of copy/paste, and it still doesn't work.

[LindaB1993]

Please revisit the screen that says " Type in the info from your 1098-T."

• The box that is labeled Filer's federal ID no.  is the (EIN)  for the school, not the student's social security number. 
• This sometimes may cause the error.  

[crissy82]

I brought over my 2018 tax return that has the same college EIN number as my 2019 but I keep getting the error that it is not entered.   I have deleted the form and redone it numerous times.  I also can see it listed on the 1098-T form and it is correct.  How do I fix this?

[KrisD15]

Please go through the Education Interview. There may be an answer regarding the school or degree answered incorrectly. 

[kjedit]

I am having the same problem 

i entered the Federal id number and rechecked all answers and it still has same Error

thanks Ken

[LinaJ2020]

You would have to print out your required tax forms and submit them by mail. 

@kjedit

[NicoID]

I do not think we're getting accurate information and updates to Federal and State affecting the form.

• Foreign Exchange students that have filed 2018 and prior were fine till 2019.
• You can no longer submit your taxes electronically unless you enter a correct EIN for the school.
• Foreign school, many do not have EIN numbers compared to US Based.

Families supporting kids that go to a International Accredited school throughout the world are left with short end of the stick.

Trying to enter any of the following 99-999999 or 00-000000 will not yield any positive results.

Leaving it blank and entering a foreign address with blank EIN will still yield or flag it for corrections.

This can be a difference of paying back quite a bit of taxes, or receiving a small amount.  I think we need Intuit/TurboTax to be more clear and fix the bug.  If there is proof needed I'm sure the families are able to provide.  Many are stuck and unsure how to proceed.

[Liam079]

I am having the exact same issue. Is there a solution to this? 

[MarilynG1]

Try deleting and re-entering the 1098-T.

Click this link for more info on EIN not entered.

This link has instructions on How to Enter a 1098-T. 

[pkwhitmore]

I am having the same issue.  Has someone found a fix for this?

[DawnC]

Try deleting the 1098-T and re-entering it.     How to delete forms in TurboTax

Go back through the Education section and re-enter the 1098-T.    If you have an actual 1098-T with the correct US issued 9 digit EIN, answer Yes to the Did you get a 1098-T?  question.   If you are using anything else, answer NO to the Did you get a 1098-T? question.   The next screen allows you to indicate if you have an exception to the 1098-T requirement.  

Some important tips about entering this form:

• Enter your 1098-T exactly as is, even if the amounts are wrong (this is common).  You'll get a chance to correct this info and enter additional expenses later on
• Leave blank boxes blank. Don't enter 0 for any blank boxes on the form, as this generates errors
• Parents: If the student listed on the 1098-T is your dependent, enter the 1098-T on your return, even if your dependent paid the tuition
• Students: If you're not being claimed as a dependent, enter the 1098-T on your return regardless of who paid the tuition, unless it was your employer. In that case, just keep the 1098-T with your tax records
• TurboTax Free Edition doesn't support Form 1098-T

@pkwhitmore 

[holychronos]

I believe this is a genuine technical error on TurboTax. I was able to get my AOTC when I revised my form in the "Federal Review" stage and was able to enter my EIN after the 3rd time I "reviewed" the form. Then I was prompted to "Relaunch my Deduction Calculator" (or something of that nature) and then my AOTC appeared affective.

I made a Discussion Post myself and posted the above here. I thought I'd reply here so the answer is more findable.