Hi We tried all these spouse is not listed as dependent the issue is the credit for DTC and caregiver credit are not showing on any of us return even we answered the questions correctly. Like I mentioned before if you look at the call log I have spent twice 1h30 mins and couldn’t resolve the issue and that to repeat same process without any solution each time and was promised a call back for a solution to this issue unfortunately no one did.
@ghausia As my colleague Susan asked previously, are you claiming it for a Dependent or a spouse? The steps she gave you, are if you are claiming DTC and caregiver for a dependent.
If the spouse is the one with a handicap or limitations, it's true, you should not have their info under Dependent, but you can easily apply all this in your TurboTax Desktop, when you are doing a joint return. Here are the steps for each spouse (the one who claim - NO handicap and the one WITH a handicap):
In Forms mode - for the person who claim the credit (NO handicap):
Click on Forms tab (at the bottom of the screen) // select INFOWS // page 1 - under Tax payer Information, select YES to the related questions.
After INFOWS, click on Forms tab (at the bottom of the screen) // select DTC form // at the top of this form, make sure ALL questions are NO.
In Forms mode - for the person WITH a handicap:
Click on Forms tab (at the bottom of the screen) // select INFOWS // page 1 - under Tax payer Information, select NO to the related questions.
After INFOWS, click on Forms tab (at the bottom of the screen) // select DTC form // at the top of this form, make sure ALL questions are YES, EXCEPT the one asking if T2201 expired with CRA (should be NO)
After these steps are done, you can confirm DTC was transferred from the handicap spouse to the claimer on line 32600.
Caregiver amount will be on line 30425 of the claimer T1.
Thank you for choosing TurboTax.
Hello
Thank you as i explained before these steps have been followed and this is not for the dependent transfer but for spouse.
Here is the screen shot of the person with or the person who claim the credit (NO handicap)
Here is the T1 general from for the spouse claiming the credit, you can not see these credit on line 326000 for DTC transfer and no caregiver credit on 30425 either.
In Forms mode - for the person WITH a handicap: i have followed same steps and you can not see the credit there either.
This is the issue i am facing and is still waiting for an update for the Turbo Tax Team
Thank you.
Ghausia
@ghausia As per CRA, if you are eligible for the Canada caregiver amount for your spouse, their net income needs to be between $8,397 and $28,041. You must first claim $2,616 when calculating the spouse amount on line 30300 of your Schedule 5 and their net income from line 23600 of their return (or the amount that it would be if your spouse filed a return) was less than your basic personal amount plus $2,616 if your spouse was dependent on you because of an impairment in physical or mental functions.
We recommend you to verify all of the above and contact CRA for more details and confirm your eligibility to this non-refundable credit.
Here is the link to contact CRA
Thank you for choosing TurboTax.
Hi Veronique,
ok I can do that for the caregiver credit no problem but can you at least answer why the DTC is not showing it’s been a while now and frustrating for a client for not getting a call back or a solution on this. Below I clearly showed you that I answer all questions but still not showing the DTC on line.
Let’s focus please on the DTC for now please
thank you
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