Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
jnboutin
New Member

Why will the software not move from the entering medical expenses when i'm done?

When i hit the done button it says to enter amount or select back to discard receipt. i can't continue
1 Reply

Why will the software not move from the entering medical expenses when i'm done?

Once you go to the review section, please try this: /secure/interview?_action=reset path in the URL could be used to try to fix the return when that error pops up. Data would be safe; it only clears history and could potentially fix an issue when the user gets back to that screen.

When an error pops up, open the above link posted above and start your return from there. 

 

Thank you for choosing TurboTax.