Good day. I have completed the returns and when i filed, it returned the error code indicating that i need to make changes on my tax profile to indicate it is not my first return. I have made the change and tried to netfile again, but it is returning the same error.
If you are completing a joint return, please be sure to make the changes for both spouses/partners then try again.
Thank you for choosing TurboTax.
It is not a joint return. And i have tried a few times so i am worried it will be locked. What else should i do?
Please contact our phone support so that you can share your screen to see where the issue might be.
Thank you for choosing TurboTax.
Raph-ENCA
Community Manager
Raph-ENCA
Community Manager
Raph-ENCA
Community Manager
Raph-ENCA
Community Manager
Raph-ENCA
Community Manager
©1997-2024 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Security Certification of the TurboTax Online application has been performed by C-Level Security.
By accessing and using this page you agree to the Terms of Use.
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.