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New Member
posted Oct 31, 2019 4:18:53 AM

I cannot send my taxes electronically. Please help

0 9 4054
1 Best answer
Level 4
Oct 31, 2019 4:19:02 AM

HI there, sorry for the delay. Have you tried to file again since? If so, do you keep getting the same message?

9 Replies
Level 4
Oct 31, 2019 4:18:54 AM

Can you please tell us what happens when you try to send them?

New Member
Oct 31, 2019 4:18:56 AM

Were sorry, turbo tax couldn't received netfile terms and conditions and privacy notice from the cra

New Member
Oct 31, 2019 4:18:57 AM

Were sorry, turbo tax couldn't received netfile terms and conditions and privacy notice from the cra

New Member
Oct 31, 2019 4:18:59 AM

I am not getting any option other that were sorry. I guess I will have to file via mail

New Member
Oct 31, 2019 4:19:00 AM

We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.

Level 4
Oct 31, 2019 4:19:02 AM

HI there, sorry for the delay. Have you tried to file again since? If so, do you keep getting the same message?

New Member
May 23, 2020 4:19:39 PM

I keep getting an err 

Level 15
May 23, 2020 4:35:08 PM

Can you please advise us which error message or code are you getting?

 

Please note that if this is your first year filing a Canadian income tax return you will need to print and mail in your return. 

 

https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/why-am-i-not-eligible-to-file-my-tax-return-using-netfile/00/873433

 

You can contact our customer service if the issue persists and you are eligible to Netfile. 

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707

New Member
Jun 12, 2020 7:31:51 AM

Yes