Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to file

Hello 

 

I tried submitting my Federal return (I'm Quebec) and I have this error message

 

You do not qualify for NETFILE for the following reasons:

 

You are reporting Canadian source income from Lloyds of London.

 

Thanks for guiding me

 

Marc-André

1 Reply

Not able to file

Here is how to resolve this issue:

In the left side menu, from 'Tax Home," search for Business or Professional Activities under Income > Self-Employment. Click Edit next to your business. Click on the “Income and inventory” link, and then click continue. On the page called “Your Name: T2125 Business Income,” make sure to answer NO to the question “Are you reporting Canadian source income from Lloyds of London?” Click continue to save your changes. If you have multiple businesses, you should do this for all of them.

 

Thank you for choosing TurboTax.